Privacy Policy

Who we are

Our website address is: http://fireworks.leloo.in.

We collect personal information (Name, Email id, Phone number, Address etc.,) from you during the course of transaction or at the time of account creation. We may use this information from time to time to contact you to inform about new offers, products or to collect feedback.

In our efforts to continually improve and provide best services all the time, we collect and analyze demographic and profile data about our users’ activity on our website.

We may share personal information to comply with any governmental regulations.

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information. We adhere to strict security guidelines, protecting it against unauthorized access.

Refund Policy

Management will have all the rights to cancel the order in case of any unforeseen events. In this case, the Payment will be refunded within 15 working days

Order amendments are not allowed once payment has been made.

Order Cancellations by customers are allowed only within 24hrs from the order date/time. In this case, amount will be refunded within 15 working days

Customer to verify & ensure invoice matches with order details & that parcel is received in good condition at the time of delivery post which no returns or claims will be entertained under any circumstances

In case of any items found to be missing or damaged at the time of delivery, same will be either replaced within next 3-4 days or proportional amount refunded back within 15 days

We reserve the right to dispatch substitute products when original ordered items are not available due to unavoidable circumstances.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.